Shipping policy
Last Updated: September 7, 2026
At Opal Allure, we want your order to arrive safely and as quickly as possible. This Shipping Policy explains how we process and deliver orders placed through our online store.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has been shipped, you will receive a shipping confirmation and tracking information when available.
Shipping Times
Delivery times may vary depending on your shipping destination, carrier, weather conditions, and other circumstances outside our control.
Estimated delivery times are provided at checkout or in your order confirmation. Please note that shipping estimates are not guaranteed delivery dates.
Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Any promotional free-shipping offers are subject to the terms stated at the time of the promotion.
Tracking Your Order
When tracking information is available, it will be provided by email after your order has shipped.
Please allow some time for the carrier's tracking system to update after your package has been shipped.
Delayed or Lost Packages
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.
If your tracking information indicates that your package has been delivered but you have not received it, please first check around your delivery location and with household members or neighbors.
If your package appears to be delayed or lost, please contact us so we can assist you in determining the appropriate next steps.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you notice an incorrect address after placing your order, please contact us as soon as possible. We will make reasonable efforts to update the address before the order ships, but we cannot guarantee that changes can be made after an order has been processed or shipped.
Damaged Packages
If your package arrives damaged, please contact us promptly and provide photographs of the packaging and the product. We will review the situation and determine the appropriate resolution.
International Shipping
If international shipping is offered, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by the destination country unless otherwise stated at checkout.
Delivery times for international orders may vary due to customs processing and other factors outside our control.
Contact Us
If you have questions about your order or our shipping policy, please contact us:
Opal Allure
Website: opalallure.shop
Phone: +1 219-280-1861
We appreciate your business and are committed to providing a smooth shopping experience.