Terms of service

Last Updated: September 7, 2026

Welcome to Opal Allure. By accessing or using opalallure.shop, placing an order, or purchasing our products, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website.

1. General Conditions

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

We reserve the right to refuse service, cancel orders, or limit purchases at our discretion when permitted by law.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other product information displayed on our website are accurate.

However, colors may appear slightly different depending on your device, screen settings, lighting, or photography conditions.

We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.

3. Pricing and Payment

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors and cancel orders affected by obvious pricing mistakes.

Payment must be successfully received before an order can be processed.

You agree to provide accurate and complete billing and payment information when placing an order.

4. Orders and Order Acceptance

Placing an order does not necessarily mean that your order has been accepted.

We reserve the right to cancel or decline an order for reasons including:

  • Product availability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Incorrect customer or payment information
  • Shipping limitations
  • Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method.

5. Shipping and Delivery

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for ensuring that their shipping information is accurate and complete.

Delivery times are estimates and may be affected by carriers, weather, holidays, customs, or other circumstances beyond our control.

Opal Allure is not responsible for delays caused by shipping carriers or incorrect addresses provided by customers.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Due to hygiene considerations, wigs that have been worn, washed, altered, styled, or otherwise used may not be eligible for return.

Please review our Return & Refund Policy before making a purchase.

7. Customer Responsibilities

You agree to use our website only for lawful purposes.

You may not:

  • Use the website for fraudulent or unlawful purposes
  • Attempt to interfere with the operation or security of the website
  • Submit false or misleading information
  • Copy, reproduce, or misuse our website